Shipping Policy

Last Updated: December 7, 2024

Introduction

This Shipping Policy outlines the terms and conditions for the delivery of products purchased from Latin American Liquors ("we," "our," or "us"). By placing an order with us, you agree to the terms of this policy.

Age Verification Requirements

All recipients must be 21 years or older
Valid government-issued photo ID required at delivery
No delivery to visibly intoxicated persons
We reserve the right to refuse delivery if age cannot be verified

Delivery Areas

Service Coverage

We currently ship to select states within the United States
Local delivery available in select metropolitan areas
We do not ship internationally
Shipping restrictions apply based on state and local laws

Restricted Areas

We cannot ship to dry counties or areas with alcohol delivery restrictions
P.O. boxes are not accepted
Military bases require special authorization
Some college campuses may have restrictions

Shipping Methods and Timeframes

Standard Shipping

Processing time: 1-2 business days
Delivery time: 3-7 business days
Available Monday through Friday
No holiday deliveries

Express Shipping

Processing time: Same day for orders before 2 PM EST
Delivery time: 1-2 business days
Additional fees apply
Subject to availability

Local Delivery

Same-day delivery available for orders placed before 4 PM local time
Next-day delivery for orders placed after cutoff
Specific delivery windows can be scheduled
Coverage area restrictions apply

Shipping Costs

Standard Shipping Rates

Orders under $50: $9.99
Orders $50-$100: $14.99
Orders over $100: $19.99
Additional fees for heavy items or remote locations

Free Shipping

Available on orders over $200 (excluding Hawaii and Alaska)
Minimum purchase requirements may vary by location
Not valid with other shipping promotions
Excludes special orders

Delivery Guidelines

Signature Requirements

Adult signature (21+) required for all deliveries
No exceptions to signature requirement
Third-party authorization not accepted
Packages cannot be left unattended

Failed Delivery Attempts

Three delivery attempts will be made
Redelivery fees may apply
Orders returned after failed attempts will incur restocking fees
Customer notification provided after each attempt

Order Tracking

Tracking number provided via email once order ships
Real-time tracking updates available
Delivery notifications sent via email and text (if opted in)
Customer service available for tracking assistance

Damages and Missing Items

Inspection Requirements

Inspect package upon delivery
Note any damages on delivery receipt
Take photos of damaged packages
Report issues within 24 hours of delivery

Claims Process

Contact customer service immediately
Provide order number and photos
Keep original packaging
Follow provided return instructions

Shipping Insurance

All orders automatically insured up to $100
Additional insurance available for purchase
Claims must be filed within 48 hours of delivery
Coverage excludes confiscation by authorities

Weather-Related Delays

Weather may affect delivery times
Temperature-controlled shipping available
No shipping during extreme weather conditions
Customer notification of weather-related delays

Holiday Shipping

Modified schedules during holidays
Extended processing times may apply
Holiday cutoff dates will be posted
Special holiday delivery fees may apply

International Orders

Currently not available
Future international shipping pending
Export restrictions apply
Contact us for special arrangements

Contact Information

For shipping-related questions or concerns:

Latin American Liquors
Email: latinamericanliquors@gmail.com
Phone: 408-561-5153

Policy Updates

We reserve the right to update this policy
Changes effective immediately upon posting
Notification of significant changes provided
Continue to check for updates

Special Circumstances

Special Orders

Extended processing times
Custom shipping rates may apply
Non-refundable shipping charges
Specific delivery requirements

Bulk Orders

Special shipping arrangements required
Custom quotes provided
Additional insurance required
Extended delivery timeframes